Letter before action for an unpaid invoice
When an invoice remains unpaid, a clear pre-action letter can set out the debt, identify the invoice and explain what you want the recipient to do. Before sending it, check which pre-action rules apply to the parties and the type of debt.
Identify the debt precisely
Include enough detail to identify the invoice: invoice number, date, amount, what it related to and any payment terms. Avoid vague statements such as “you owe me money” where the underlying transaction can be stated clearly.
Explain what has happened
Record the amount outstanding and relevant reminders or previous correspondence. Keep copies of the invoice, contract or order, proof of supply and communications.
Use the correct process
The applicable pre-action process can depend on whether the debtor is an individual or business and on the nature of the claim. Do not choose a response deadline merely because a generic template uses it.
Keep the tone factual
A pre-action letter should help clarify and potentially resolve the dispute. Stick to the facts, the remedy sought and the next step rather than using aggressive language.
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Open Letter Before Action Builder →Official source: Civil Procedure Rules: Pre-Action Protocols. Check current official guidance for your circumstances.