What happens after you send a letter before action?
After a pre-action letter is sent, the next step is usually to allow the recipient the appropriate opportunity to respond and to consider that response before deciding whether court proceedings are necessary. The correct timetable depends on the claim and any applicable protocol.
Wait for the appropriate response period
Do not assume every dispute uses the same deadline. Specific pre-action protocols can set their own expectations, and the circumstances of the case may matter.
Consider the response
The other side might accept the claim, dispute it, request information, propose payment or settlement, or not respond. Keep a record of correspondence and supporting documents.
Consider settlement and proportionality
Pre-action procedure is intended to help parties understand the dispute and, where possible, resolve it without unnecessary litigation. Consider whether further correspondence or another form of dispute resolution is appropriate.
Court is not automatic
Sending a letter before action does not force you to issue a claim. If you do proceed, make sure you have followed the procedure relevant to the claim and understand costs, limitation and evidence issues.
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Open Letter Before Action Builder →Official source: Civil Procedure Rules: Pre-Action Protocols. Check current official guidance for your circumstances.